Store Manager

Ferndale, WA
Full Time
Manager/Supervisor

Are you a driven leader looking for a new opportunity? Urban Self Storage is seeking a talented Store Manager to join our team.

Responsibilities:

  • Manage day-to-day operations of a self storage facility
  • Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order) 
  • Organizing & delegating tasks to team members
  • Working with vendors to meet deadlines & complete repairs and/or improvements
  • Build relationships within local apartment communities and businesses to drive referral program
  • Handle customer accounts including delinquency actions
  • Tour storage spaces and assist customers throughout the rental process
  • Timely email & phone correspondence 
  • Manage daily deposits & cash counts, including petty cash
  • Identify areas of improvement & propose effective solutions
  • Collaborate as a team player with a positive attitude
  • Provide excellent customer service during every customer interaction
  • Manage assigned KPIs to meet budget requirements, occupancy & rental goals
  • Work closely with Team Leader to meet goals & accomplish tasks to improve overall operations

Requirements:

  • Positive energy with a customer focused attitude & approach
  • Strong attention to detail & problem-solving skills
  • Excellent communication & teamwork abilities
  • Ability to work weekends and/or holidays
  • Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
  • Possessing a personal vehicle and valid driver's license
  • Management history
  • Great listening skills & ability to take direction
  • Accomplish action items & goals set by team leaders

Compensation: 

  • $20 to $21 Per Hour
  • Additional monthly commissions and bonuses

Benefits:

  • Industry leading medical, dental & vision benefits
  • $1,000 employer provided HRA
  • Paid sick leave & vacation
  • Independent work environment 
  • Mileage reimbursement 
  • Education & training programs
  • Opportunities for growth & development
  • $15,000 employer paid life insurance policy
  • Employer provided branded apparel
  • Supportive work environment
  • Employer provided storage space

If you are ready to excel in a rewarding management role with exceptional benefits and growth opportunities, apply now to become the Store Manager at Urban Self Storage!

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