Cover Manager

Kent, WA

Full Time

Entry Level

Are you a flexible and driven leader seeking an exciting opportunity? Urban Self Storage is looking for a talented Cover Manager to join our team! This role requires a dynamic individual with a flexible schedule to assist with covering operations across Auburn | Kent | Renton locations.

**This Full Time position works a minimum of 31 hours per week.

Key Responsibilities:

Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Handle customer accounts including delinquency calls
Tour storage spaces and assist customers throughout the rental process
Timely email & phone correspondence
Manage daily deposits & cash counts
Provide excellent customer service during every customer interaction
Work closely with store manager to meet monthly budget, occupancy & rental goals

Requirements:

Positive energy with a customer focused attitude & approach
Strong attention to detail & problem-solving skills
Excellent communication & teamwork abilities
Ability to work weekends and/or holidays
Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
Valid driver's license & reliable transportation
Great listening skills & ability to take direction

Preferred Skills:

Sales skills
Customer service experience

Compensation:

$21 to $22 Per Hour
Additional Monthly Bonus Compensation

Benefits:

Industry leading medical, dental & vision benefits
$1,000 employer provided HRA
Paid sick leave & vacations
Independent work environment
Mileage reimbursement
Education & training programs
Opportunities for growth & development
$15,000 employer paid life insurance policy
Employer provided branded apparel
Supportive work environment
Employer provided storage space

If you’re ready to thrive in a versatile management role offering exceptional benefits and growth opportunities, apply now to become a Cover Manager with Urban Self Storage! to join our team!

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Cover Manager

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